Return&Refund policy – smyshay

Return&Refund policy


Is it easy to return or exchange items?

Of course! We live to make your life easier. Once your return or exchange has been authorized, you will receive simple step-by-step instructions and a prepaid shipping label via email. Free return shipping is offered for U.S. orders only. International orders are not returnable at the current time.

 

How soon will I get my refund?

We aim to please quickly. Once your return items are received by us, a refund is typically issued in about 10 business days.

 

What items are returnable / exchangeable?

We will gladly accept unworn and unwashed items purchased in the last 30 days.

 

What items are non-refundable / exchangeable?

Certain items are marked as not refundable and are not eligible for returns (ie. gift cards, gifts with purchase). Sets and Kits are not eligible for partial exchange or return